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Title: |
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Consumer Experiences
and Emotion Management |
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Author: |
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Avinash Kapoor |
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Description: |
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Emotions can manage
by cognitive processes or disorganize them, be active or passive, lead to
adaptation, or maladaptation. Consumers may be conscious of their emotions or
may be motivated by unconscious emotions. The emotions in combined form with
different intensities have an adaptive significance in consumers? life.
Moreover, the challenges that marketers and researchers face in today?s
global markets are to understand the expression of the emotions or consumer
emotional experience. The purpose of this book is to emphasize the value of
emotions and explore mental behavioral and emotional dimensions that affect
consumers of all age groups, societies, and cultures. This book is an
excellent reference for students, executives, marketers, researchers, and trainers.
It includes the different elements of emotion, evidence of how emotions
govern and organize consumer life, and emotion and individual functioning,
including psychological disorders & well being. |
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Publisher: |
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Business Expert
Press |
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Categories: |
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Management Science |
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Edition: |
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2015 |
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